Privacy Policy

Introduction

Virtual Calibre (“we”, “us”, or “our”) is committed to protecting the privacy and personal data of every individual whose information we process. This Global Privacy Policy explains how we collect, use, disclose, store, and safeguard personal data through our digital platforms, consulting services, and business operations. The policy is designed to comply with applicable data protection and privacy laws across all regions where we operate. By engaging with our services or accessing our platforms, you consent to the practices described in this policy.

Scope of this Policy

This policy applies to all personal data collected and processed by Virtual Calibre in the course of delivering our services, operating our websites, and managing employee and client relationships. It applies to data collected directly from individuals, as well as through third-party sources and automated technologies. This includes interactions with clients, consultants, vendors, job applicants, and website visitors.

Legal Grounds for Processing

We process personal data only where permitted under applicable laws. Our processing activities are based on lawful grounds such as consent, performance of a contract, compliance with legal obligations, and legitimate business interests. In jurisdictions where consent is the primary basis for processing, we ensure that it is obtained clearly, freely, and with the necessary disclosures. We also support individuals’ rights to withdraw consent at any time, as allowed by local regulations.

Personal Data We Collect

Depending on the nature of your interaction with us, we may collect various types of personal data. This may include identity data such as your name, designation, and contact details; professional data such as your company name, employment history, or service usage; and technical data such as device identifiers, IP addresses, and website usage statistics. For recruitment, HR, or compliance purposes, we may also collect education, work authorization, and background information. Sensitive data is only collected where legally allowed and with appropriate safeguards.

Purpose of Data Processing

We collect and process personal data for clearly defined purposes that are lawful, legitimate, and relevant to our operations. These purposes include delivering IT consulting, SAP support, and software services; managing project and client relationships; processing job applications and employment matters; sending service or marketing communications; improving our digital platforms and offerings; and complying with statutory or regulatory obligations. We do not use personal data for profiling or automated decision-making without providing notice or obtaining consent where required.

Sharing and Transfer of Data

Your data may be shared with internal teams, group entities, trusted service providers, or clients strictly for the purposes for which it was collected. In cases where cross-border transfer of data is necessary—such as sharing data between teams in different regions—we implement appropriate safeguards to ensure that your data is protected in accordance with applicable legal requirements. These safeguards may include standard contractual clauses, data transfer agreements, or other recognized international mechanisms.

Data Retention

We retain personal data for only as long as necessary to fulfill the purposes outlined in this policy or as required by law. The specific retention period depends on the type of data and the applicable legal or contractual requirements. Once data is no longer required, it is securely deleted or anonymized to prevent identification.

Data Security

We are committed to maintaining the confidentiality, integrity, and availability of your personal data. We implement technical and organizational security measures such as encryption, secure access protocols, internal data handling policies, and employee training. Our systems are regularly reviewed and updated to respond to evolving security threats and to comply with security obligations defined by applicable privacy regulations.

Your Rights and Choices

This policy applies to all personal data collected and processed by Virtual Calibre in the course of delivering our services, operating our websites, and managing employee and client relationships. It applies to data collected directly from individuals, as well as through third-party sources and automated technologies. This includes interactions with clients, consultants, vendors, job applicants, and website visitors.

Cookies and Website Data

Our websites use cookies and similar technologies to collect technical and usage information that helps us understand user behavior and enhance digital performance. Essential cookies are necessary for website functionality, while analytics and marketing cookies are used only where consent has been provided. You may manage or disable cookies through your browser settings or by using the preferences panel available on our website.

Marketing Communication

We may contact you with service updates, newsletters, or promotional content if you have provided your consent or if we have a legitimate interest in doing so. You can opt out of receiving such communications at any time by clicking the “unsubscribe” link in our emails or by contacting us directly with your request.

Children’s Privacy

Our services are intended for professionals and business users and are not targeted at individuals under the age of 16. We do not knowingly collect or store personal data from minors. If we become aware that such data has been collected without verified parental or legal guardian consent, we will delete it promptly.

Third-Party Sites and Services

Our digital platforms may include links to third-party websites, tools, or services. This policy does not apply to such third parties, and we are not responsible for their data handling practices. We encourage you to read the privacy policies of those sites before providing any personal data to them.

Updates to this Policy

We may update this Privacy Policy from time to time to reflect changes in legal requirements, business operations, or technological advancements. When we make updates, we will revise the “Last Updated” date and, where significant changes occur, notify you through appropriate channels. Continued use of our services after such changes indicates your acknowledgment of the revised policy.

Contact Us

If you have any questions, concerns, or requests related to your personal data or this Privacy Policy, you may contact our Data Privacy representative at:

Virtual Calibre Group
Data Privacy
12-B, Level 12, Menara Star 2, Pacific Towers,
Jalan 13/6, Section 13, 46200 Petaling Jaya,
Selangor Darul Ehsan.Phone: +603-7931 3334
support@virtualcalibre.com

Applicable Privacy Laws Covered

This policy is designed to comply with the principles and obligations outlined in the following data protection and privacy regulations:

General Data Protection Regulation (GDPR) – European Union
Digital Personal Data Protection Act, 2023 (DPDP Act) – Republic of India
Personal Data Protection Act 2010 (PDPA) – Malaysia
Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data (PDPL) – United Arab Emirates
Personal Data Protection Law (PDPL) – Kingdom of Saudi Arabia